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AI operations assistant
Internal AI agent for reporting, pricing and operational queries
- LLM APIs / AI agents
How a query flows
01Step 1 of 3
Query
A reporting, pricing or operational question comes in.
02Step 2 of 3, LLM APIs / AI agents
AI agent
The internal AI agent handles it.
03Step 3 of 3
Answer
Support for reporting, pricing and operational decisions.
Tech stack in this project
- LLM APIs / AI agents
Why it matters for supply chain
- Pricing answers = quicker quotes in order-to-cash
- Self-serve reporting = faster operational decisions
Linked to my Master of Logistics & SCM, University of Sydney
Read the full case study
Problem
Reporting, pricing and operational queries needed support within the business; an internal AI assistant was built for this purpose.
Approach
- Built an internal AI-powered automation agent.
- Scoped the agent to support reporting, pricing and operational queries.